Smm Hosting

Refund Policy

Last Updated: October 5, 2025

1. Overview

Welcome to AminaHost! We value your satisfaction and aim to provide the best web hosting services. If, for any reason, you are not satisfied with our services, we offer a refund policy to ensure you have a hassle-free experience.

2. 7-Day Refund Period

We offer a 7-day refund period from the date of your initial purchase. Within this period, you are eligible for a full refund if you are not satisfied with our services.

Note: Domain registration fees are non-refundable.

Important: VPS Hosting services are non-refundable once the server has been activated, as these resources are provisioned instantly and cannot be reused.

3. Eligibility for a Refund

To be eligible for a refund within the 7-day period, the following conditions must be met:

  • You must request a refund through our support ticket system within 7 days of the initial purchase.
  • Your account must be in good standing, with no violations of our Terms of Service.
  • The reason for the refund request must be related to issues with our hosting service's performance or reliability.
  • Refunds apply only to new accounts; once taken, you will not be eligible for another refund.

4. Non-Refundable Circumstances

  • Violation of our Terms of Service.
  • Cancellation of service after the 7-day refund period has expired.
  • Domain registration fees after the initial grace period.
  • Payments made through non-refundable payment methods (e.g., cryptocurrency).
  • If you register a domain that is offered free with a web hosting plan, you are not eligible for a refund.

5. Cancellation

You can request cancellation at any time, but you must ensure your data is carefully backed up.

6. How to Request a Refund

  1. Log in to your account on our website.
  2. Submit a support ticket through the client portal.
  3. Provide details about why you are requesting a refund.
  4. Our support team will review your request and process it accordingly.

7. Processing Time

Refund requests will be processed within 7 business days from the date of submission. After approval, the refund will be issued to the original payment method used for the purchase.

8. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact our support team at:

  • Email: support@aminahost.com
  • Phone: +91 9079796736
  • Address: AminaHost, Hanumangarh jn, near NPS School , Rajasthan 335512, India
  • Website: https://aminahost.com

Last Updated: 13/10/2025